Terms of service

Terms of Service

Last updated: October 2025

Welcome to 77 Freight Transport. These Terms of Service outline the conditions under which you use our website, products, and services.
By accessing or using this site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. About Us

77 Freight Transport (“we,” “us,” “our”) is a Brisbane-based logistics provider offering local delivery, fleet logistics, and sea freight solutions.
Our registered business operates within Queensland, Australia.

2. Services Provided

We provide:

Local and regional delivery services within South East Queensland
Fleet logistics and delivery management for businesses (B2B)
Sea freight and import logistics services

All services are subject to availability, delivery area coverage, and operational capacity.
Pricing, delivery timeframes, and service conditions may vary depending on shipment type and location.

3. Quotes and Bookings

Quotes provided by 77 Freight Transport are valid for 14 days unless otherwise stated.
A booking is confirmed once the customer accepts the quote and payment (or deposit) is received.

We reserve the right to adjust pricing for unforeseen circumstances such as fuel surcharges, delivery access restrictions, or changes in freight dimensions or weight.

4. Delivery Conditions

Customers are responsible for providing accurate delivery addresses, access details, and any site restrictions.
If delivery cannot be completed due to incorrect information or site inaccessibility, redelivery fees may apply.

All deliveries are made to ground level unless otherwise agreed. Tail-lift trucks are used for heavy or bulky items when available.

5. Freight Responsibility & Risk

77 Freight Transport takes all reasonable care in handling goods.
However, risk passes to the customer once the goods are collected or delivered.
Insurance for goods in transit is the responsibility of the sender or receiver unless agreed otherwise in writing.

We are not liable for delays caused by weather, customs clearance, industrial action, or factors beyond our control.

6. Prohibited Items

We do not carry:

Hazardous, illegal, or explosive materials
Perishable or temperature-sensitive goods (unless pre-approved)
Live animals

Items found to contain prohibited materials may be refused, held, or reported to authorities.

7. Payments & Refunds

All payments are to be made in AUD.
Invoices must be settled by the due date stated.
Refunds are available only if a service is cancelled prior to dispatch and approved by our team.

Any overdue accounts may incur late fees or service suspension.

8. Cancellation Policy

Cancellations must be made in writing.
If a delivery is cancelled after goods are collected, a cancellation or handling fee may apply to cover costs already incurred.

9. Website Use

The content on our website (text, images, logos, and other materials) is the property of 77 Freight Transport.
You may not reproduce, modify, or redistribute this content without prior written consent.

We make reasonable efforts to keep information accurate but do not guarantee that all details, prices, or service descriptions are error-free.

10. Limitation of Liability

To the extent permitted by law, 77 Freight Transport shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount paid for the specific service in question.

11. Privacy

We respect your privacy and handle all personal data in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of information as described therein.

12. Governing Law

These Terms are governed by the laws of Queensland, Australia.
Any disputes shall be resolved in the jurisdiction of Queensland courts.

13. Contact Us

For questions regarding these Terms or our services, please contact us at:
info@77freighttransport.com
Brisbane, QLD, Australia