Privacy policy

Privacy Policy

Last updated: October 2025

77 Freight Transport (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, phone number, and business name.

  • Delivery details: pickup and drop-off addresses, delivery instructions, or site contact details.

  • Billing information: payment details, invoicing address, and transaction records.

  • Communication history: enquiries, quotes, and correspondence with our team.

  • Website usage data: pages visited, form submissions, and analytics via cookies or similar technologies.

We only collect personal information that is necessary for our operations and to provide you with our services.

2. How We Collect Information

We collect information in the following ways:

  • Directly from you when you submit a quote request, contact form, or booking.

  • From emails, phone calls, or in-person discussions.

  • Automatically through cookies and analytics tools when you use our website.

You may choose to withhold certain personal information, but this may affect our ability to provide services or respond to enquiries.

3. How We Use Your Information

We use your information to:

  • Provide quotes, bookings, and delivery services.

  • Communicate with you about orders, invoices, or updates.

  • Improve our website, services, and customer experience.

  • Maintain internal records and meet legal or regulatory requirements.

  • Send occasional marketing updates (only if you’ve opted in).

We will never sell, rent, or trade your information to third parties.

4. Disclosure of Personal Information

We may share your information only with:

  • Our trusted business partners, agents, or contractors involved in providing delivery or logistics services.

  • Payment processors or accounting software to manage transactions.

  • Legal or regulatory authorities if required by law.

All third parties are required to handle your information in accordance with privacy standards and this Policy.

5. Data Storage & Security

We take reasonable steps to ensure your personal information is stored securely.
This includes using encrypted systems, restricted staff access, and secure data backups.

However, no data transmission over the internet is completely secure.
While we do our best to protect your information, we cannot guarantee absolute security.

6. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to track visitor interactions, performance, and improve user experience.
You can disable cookies in your browser settings if you prefer.

These tools may collect information such as IP address, browser type, and referring pages, but do not personally identify you.

7. Access & Correction

You may request access to your personal information or ask us to correct it if it is inaccurate or outdated.
To do so, please contact us at info@77freighttransport.com.
We will respond within a reasonable timeframe in accordance with Australian Privacy Law.

8. Email & Marketing Preferences

We only send marketing emails if you’ve opted in.
You can unsubscribe at any time using the link in our emails or by contacting us directly.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the content or privacy practices of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business operations.
The latest version will always be available on our website.

11. Contact Us

If you have questions, concerns, or requests about your personal information or this Policy, please contact:

info@77freighttransport.com
77 Freight Transport — Brisbane, QLD, Australia